Great service at excellent value!

By / November 25, 2019

Great service at excellent value!

Overall, Allhumdullilah I had an outstanding experience. Insha'Allah, May Allah (SWT) bless and reward the entire Fifth Pillar Team (Sajjad, Shehzad, Imam Majid, Dr. Isa, etc.) for all their hard work and commitment to ensuring that we have a safe, comfortable, and accepted hajj. In particular, the following areas jumped out at me as exceptional: (i) Great logistics at Great Value: - Overall, the Fifth Pillar Team provided great service at excellent value. In speaking to many friends and family who performed hajj with other operators, I felt that The Fifth Pillar provided equal or better service at lower costs. Insha'Allah, I hope the team is able to maintain a similar approach in the future and not get caught up charging more simply because other operators do so. (ii) Phenomenal Imam: I loved The Fifth Pillar's approach towards organizing a hajj group focused on the spiritual dimension. I cannot describe how grateful I am for having Imam Majid as our spiritual leader. First of all Imam Majid is super knowledgeable. Secondly, Imam M. has great communication skills. His English is terrific and his speaking style is engaging. Thirdly, Imam Majid was super generous with his time. I realize that he was traveling w/ his wife this year, but in spite of that, he made tremendous amounts of time to lecture and educate the group. Lastly, Imam M. is a super nice, friendly, humble, and approachable guy. Overall, having Imam Majid as our leader made a world of difference...may Allah (SWT) bless him for his contributions. (iii) Great group dynamics and demographics: Another aspect of the experience that I really enjoyed is the youthful group dynamic. I think The Fifth Pillar Group is unlike most other tours in that the average hajji is under 35 years old. I think having a group consisting of people with similar backdrops sets the stage for great friendships and camaraderie which Allhumdullilah we experienced. I encourage The Fifth Pillar team to potentially be 'selective' in the future to ensure they include only those group members that will mesh well with everyone. I'm not suggesting you exclude older people, rather strike a balance whereby you continue to have a strong group of relatively young and American born raised Muslims. - A. Memon
The Fifth Pillar
2019-11-25T14:58:02-05:00
Overall, Allhumdullilah I had an outstanding experience. Insha'Allah, May Allah (SWT) bless and reward the entire Fifth Pillar Team (Sajjad, Shehzad, Imam Majid, Dr. Isa, etc.) for all their hard work and commitment to ensuring that we have a safe, comfortable, and accepted hajj. In particular, the following areas jumped out at me as exceptional: (i) Great logistics at Great Value: - Overall, the Fifth Pillar Team provided great service at excellent value. In speaking to many friends and family who performed hajj with other operators, I felt that The Fifth Pillar provided equal or better service at lower costs. Insha'Allah, I hope the team is able to maintain a similar approach in the future and not get caught up charging more simply because other operators do so. (ii) Phenomenal Imam: I loved The Fifth Pillar's approach towards organizing a hajj group focused on the spiritual dimension. I cannot describe how grateful I am for having Imam Majid as our spiritual leader. First of all Imam Majid is super knowledgeable. Secondly, Imam M. has great communication skills. His English is terrific and his speaking style is engaging. Thirdly, Imam Majid was super generous with his time. I realize that he was traveling w/ his wife this year, but in spite of that, he made tremendous amounts of time to lecture and educate the group. Lastly, Imam M. is a super nice, friendly, humble, and approachable guy. Overall, having Imam Majid as our leader made a world of difference...may Allah (SWT) bless him for his contributions. (iii) Great group dynamics and demographics: Another aspect of the experience that I really enjoyed is the youthful group dynamic. I think The Fifth Pillar Group is unlike most other tours in that the average hajji is under 35 years old. I think having a...